RTO Policies

RTO Policies & Learner Information

Surf Life Saving WA is a Registered Training Organisation (RTO 51104). Our registration details can be viewed on the National Register of Vocational Education and Training (VET).

We are committed to providing high-quality training and assessment that meets the requirements of the Standards for RTOs 2025 (WA). The following documents provide important information about your rights, responsibilities, and our training and assessment processes.

Additional governance and operational policies are maintained within our RTO system and are available upon request. If you require further information, please contact us via email or call (08) 9207 6666.

Complaints and Appeals Policy
Course Fees, Refunds and Transfers Policy
Enrolment Policy
Learner Handbook
Learner Protection and Support Policy